NTI launches MPE repair network

In a move to streamline repairs and reduce downtime for businesses, National Transport Insurance (NTI) has launched a dedicated Mobile Plant and Equipment (MPE) Repairer Network.

This national initiative from Australia’s leading specialist insurance provider for transport and logistics is focussed on getting businesses back to work faster following breakdowns or damage to essential machinery. It’ll be particularly valuable for operators who rely on a single piece of equipment.

NTI’s National Manager, Repairer Networks, Adam Craft, said mobile plant, like excavators, dozers and drilling rigs, is the backbone of Australia’s construction, civil, mining, and agricultural industries.

“These machines are relied upon by contractors, owner-operators, plant hire businesses, quarry operators and farmers,” Craft said. “We know how critical this equipment is to our customers, so we’ve built a network that prioritises speed, quality and trust.”

NTI say they’ve worked alongside industry experts over the past 12 months to develop a rigorous, industry-backed accreditation process that sets a national benchmark for repairers in the MPE sector.

“Every repairer in our MPE Repairer Network has met strict criteria and passed a comprehensive accreditation process. They must have at least a 10-year trading history in the plant and equipment repair industry, demonstrate proven technical capability, and uphold NTI’s customer-first values,” Craft added.

“We’ve handpicked experienced, professional repairers who are not only the best in the business, but who understand the urgency of getting businesses moving again while ongoing training and quality reviews ensure standards are maintained as the network grows.

“These repairers don’t just fix machines; they help get livelihoods back on track.”

The MPE Repairer Network is designed to support a wide range of customers – from pool builders and landscapers to tree loppers and chippers, fencers, earthmovers, and mining operators.

RD Williams, an existing NTI partner, is one of the first to sign on to the MPE Repairer Network.

Fred Carlsson, General Manager at RD Williams, said: “In this industry, time is everything. When a machine goes down, work stops - and so does income. We understand what’s truly at stake for customers. It’s about delivering trusted, high-quality repairs with the speed and professionalism our customers need to keep moving.”

“RD Williams have partnered with NTI for more than 20 years, and we're proud to be among the first accredited in the [MPE] repairer network.”

At time of writing, repairers across NSW, VIC, QLD, and SA, have been accredited under the new program, with more to be added as NTI expands the network nationally.

Repairers interested in joining the MPE Repairer Network should contact NTI HERE